Shipping policy
Shipping Policy
Effective Date: January 3rd, 2026
Thank you for shopping with Astro Connect! Below, you’ll find all the details about our shipping process, including information about pre-orders, delivery times, and more.
Pre-Orders
- Products available for pre-order will ship within 3 weeks from the date of purchase.
- You’ll receive a confirmation email with tracking information as soon as your order is shipped.
Order Processing
- For in-stock items, orders are processed within 2-3 business days (excluding weekends and holidays).
- Orders placed after 3:00 PM PST will be processed on the next business day.
Shipping Times
Once shipped, delivery times depend on your location and selected shipping method:
- Standard Shipping (Domestic): 3–7 business days.
- Expedited Shipping (Domestic): 1–3 business days.
- International Shipping: 7–21 business days (may vary based on customs).
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number to monitor your delivery.
Delays
While we aim to meet all shipping timelines, delays may occur due to:
- High demand during pre-orders or launches.
- Carrier delays.
- Customs processing for international orders.
If there’s a delay, we’ll notify you as soon as possible.
Missing or Damaged Items
- If your order arrives damaged or is missing items, please contact us within 48 hours of delivery at [Insert Email Address] with your order number and photos (if applicable).
- We’ll work with you to resolve the issue promptly.
Contact Us
If you have any questions about your order or shipping, reach out to us at:
- Email: astroconnectcards@gmail.com
Thank you for choosing Astro Connect!